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Whether clients are looking for a full-service, self-service or collaborative (part self- and part full-service) relationship, e-Dialog’s e-mail solutions are flexible enough to meet their needs.
 Full Service
For our full-services e-mail solution, e-Dialog offers a superior professional service group with a strong focus on quality. Each client is assigned an experienced account team that works to establish partnerships with that client, supporting them based on their ongoing marketing needs and objectives. In addition to implementation and delivery, our teams help clients optimize their e-mail and database marketing programs through analysis, strategy, the development of workflow efficiencies, and through the ongoing learning of our products. The professional services group is experienced working as partners in a full-service capacity as well as in a collaborative environment.
Self-Service and Collaborative
The driving force behind e-Dialog’s service and collaborative client relationships is Campaign Builder, a comprehensive management tool that puts the user in complete control of their e-mail marketing campaigns. Campaign Builder has been described by leading industry analysts as “a very robust product, yet simple to use, scaling to suit the level of sophistication marketers require for their e-mail programs and save time in the process.”
At e-Dialog we pride ourselves on the intuitive nature of our tools. When engaging in a self-service or collaborative relationship clients are able to create, segment data, and launch campaigns after a two-hour training session. After initial training our account teams “hold our clients’ hands” as they produce their first self-service campaigns.
No matter what option you choose you have access to an e-Dialog team that will work closely with you to develop solutions tailored to your needs – all designed to help you achieve optimal ROI for your e-mail marketing programs.
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